1. General

Welcome to Vashigari Emporium. By accessing our website, social media pages, or purchasing our products, you agree to these Terms & Conditions. These terms apply to all visitors, users, and customers.

2. Product Information

We make every effort to display our products as accurately as possible. However, colours, textures, and designs may vary slightly due to lighting, photography, device screen settings, and the handmade or handwoven nature of some products.

Product descriptions, prices, and availability are subject to change without prior notice.

3. Orders & Payments

- All orders are subject to acceptance and product availability.
- We reserve the right to refuse or cancel any order at our discretion.
- Full payment is required at the time of purchase.
- All prices are listed in Australian Dollars (AUD) unless otherwise stated.

4. Exchange & Return Policy

By placing an order, you acknowledge and agree to our Refund & Exchange Policy.

- We do not offer refunds for change of mind.
- Eligible items may be exchanged only if they meet the conditions outlined in our Refund & Exchange Policy.
- Jewellery, blouse inserts, inner blouses, and other hygiene-related items cannot be exchanged unless they are faulty.
- Customers are responsible for return shipping costs unless the item is faulty or supplied incorrectly.

Nothing in this policy limits your rights under the Australian Consumer Law.

5. Faulty or Damaged Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your order and provide clear photographs or videos.

Vashigari Emporium will assess the claim and, where required under the Australian Consumer Law, provide an appropriate remedy.

6. Shipping & Delivery

We ship throughout Australia and to selected international destinations.

Delivery timeframes are estimates only and may vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery information. If a parcel is returned due to an incorrect address or failure to collect, additional shipping charges will apply for redelivery.

7. Product Care

Traditional garments, including sarees, silk products, and embroidered items, require delicate care.

Please follow the recommended care instructions, including dry cleaning where applicable.

Vashigari Emporium is not responsible for damage resulting from improper washing, handling, alterations, or misuse.

8. Pricing & Promotions

- Prices may change without prior notice.
- Promotional offers, discounts, and coupon codes cannot be combined unless specifically stated.
- We reserve the right to modify or withdraw promotions at any time.

9. Privacy

We respect your privacy. Personal information collected during enquiries or purchases is used only for processing orders, customer service, and communication.

We do not sell or share your personal information with third parties except where required to process your order or by law.

Our website may use cookies to improve your browsing experience.

10. Intellectual Property

All content on our website and social media platforms—including product photographs, images, logos, graphics, designs, text, and branding—is the property of Vashigari Emporium.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Limitation of Liability

To the extent permitted by law, Vashigari Emporium is not liable for any indirect, incidental, special, or consequential loss arising from the use of our products, website, or delivery services.

Where liability cannot be excluded, our liability is limited to the remedies available under the Australian Consumer Law.

12. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes relating to these Terms & Conditions will be subject to the jurisdiction of the courts of New South Wales.

By using our website or placing an order with Vashigari Emporium, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Last updated: 2026/06/26