At Vashigari Emporium, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy before placing your order.
1. Shipping Charges
Shipping charges are calculated based on the weight, size, and delivery location of your order.
The final shipping cost will be displayed at checkout before payment.
2. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends, public holidays, or during promotional and sale periods may require additional processing time.
3. Delivery Timeframes
Within Australia
Estimated delivery is 3–7 business days after dispatch, depending on your location.
International Orders
Delivery times vary by destination and courier service.
Most international orders arrive within 7–15 business days, although customs processing may cause delays.
4. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email or SMS (where available).
Tracking updates are provided by the courier and may take up to 24 hours to appear.
5. Incorrect Address or Missed Delivery
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address or unsuccessful delivery attempts, additional shipping charges will apply to resend the parcel.
6. Shipping Delays
While we aim to deliver your order within the estimated timeframes, delays may occur due to:
Vashigari Emporium is not responsible for delays caused by third-party courier services.
7. International Customs & Duties
International orders may be subject to customs duties, import taxes, or other government charges. These fees are the responsibility of the customer and are not included in our product prices or shipping charges.
8. Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us as soon as possible.
Phone: 0424 881 991
We will assist you in lodging a claim with the courier. However, Vashigari Emporium is not responsible for delays, loss, or damage once the parcel has been handed over to the shipping carrier. Any resolution will be subject to the courier's investigation and policies.
By placing an order with Vashigari Emporium, you acknowledge that you have read and agree to this Shipping Policy.