Shipping Policy

VASHIGARI EMPORIUM - Shipping Policy

Business Name: Vashigari Emporium
Address: Toongabbie NSW 2146, Australia
Email: sales@vashigariemporium.com.au
Contact: 04240 881 991

1. Shipping Charges

  • Shipping charges vary based on the weight of your order and your delivery location.
  • Final shipping costs will be displayed at checkout before payment.

2. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed during weekends, holidays, or sale periods may require additional processing time.

3. Delivery Timeframes

  • Within Australia: Estimated delivery time is 3-5 business days after dispatch.
  • International Locations: Delivery timelines vary by country and courier availability. Expected delivery may range from 7-15 business days depending on the destination.

4. Tracking Information

  • Once your order is dispatched, you will receive a tracking number via email or SMS.
  • Tracking updates depend on the courier service and may vary.

5. Incorrect Address / Missed Delivery

  • Customers are responsible for providing accurate shipping details.
  • If a parcel is returned due to an incorrect address or failed delivery attempts, re-shipping charges must be paid by the customer.

6. Shipping Delays

  • Delivery delays may occur due to weather conditions, customs checks, public holidays, or courier service issues.
  • Vashigari Emporium is not responsible for delays caused by third-party courier companies.

7. International Customs & Duties

  • International orders may be subject to customs duties, taxes, or import fees, which must be paid by the customer.
  • These charges vary by country and are not included in product or shipping pricing.

8. Lost or Damaged Parcels

  • If your parcel appears lost or damaged during transit, please contact us immediately.
  • Vashigari Emporium will assist in raising a claim with the courier, but we cannot guarantee courier outcomes.