Terms & Conditions

Last updated: 2026/06/26

VASHIGARI EMPORIUM – Terms & Conditions

Business Name: Vashigari Emporium
Address: Toongabbie NSW 2146, Australia
Email: sales@vashigariemporium.com.au
Contact: 04240 881 991

1. General

By accessing or purchasing from Vashigari Emporium, you agree to the following Terms & Conditions. These terms apply to all visitors, users, and customers of our website, social media pages, and store.

2. Product Information

  • We take utmost care to display product colours, textures, and details accurately. However, slight variations may occur due to lighting, device screens, and the handwoven/handcrafted nature of certain products.
  • Product descriptions, pricing, and availability may change without notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Full payment must be made at the time of purchase.
  • Prices are listed in AUD unless mentioned otherwise.

4. Exchange & Return Policy

By placing an order, you acknowledge and agree to our Exchange-Only, No Refund Policy:

  • We do not offer refunds under any circumstances.
  • Exchanges must meet the conditions outlined in our Refund & Exchange Policy.
  • No exchange on Saree Blouses and Jewellery due to hygiene reasons.
  • Customers must bear all return shipping costs.

5. Defective or Damaged Items

  • Items that arrive damaged or defective are eligible for exchange only.
  • Customers must notify us within 48 hours of receiving the order with proper photos or video proof.
  • Vashigari Emporium reserves the right to assess the damage before approving an exchange.

6. Shipping & Delivery

  • We ship across Australia and selected international locations.
  • Delivery timelines are estimates only. Delays due to courier, customs, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate delivery information.
  • If a parcel is returned due to an incorrect address or non-collection, the customer must pay additional shipping costs to resend.

7. Product Care

  • Traditional garments like sarees, silk products, and embroidered items require delicate handling.
  • Customers are responsible for following care instructions (e.g., dry wash recommended).
  • Vashigari Emporium is not responsible for damage caused by improper handling or washing.

8. Pricing & Promotions

  • Pricing may change without prior notice.
  • Discounts, promotions, and coupon codes cannot be combined unless explicitly stated.
  • We reserve the right to modify or withdraw offers at any time.

9. Privacy & Security

  • We value your privacy. Personal information shared during purchase or inquiry will be used only for order processing and communication.
  • We do not store or share payment details.
  • Our website may use cookies for a better user experience.

10. Intellectual Property

All content on our website and social media - including images, product photos, designs, text, logos, and graphics - is the property of Vashigari Emporium.
Reproduction, resale, or unauthorized use is strictly prohibited.

11. Limitation of Liability

  • Vashigari Emporium is not liable for any indirect, incidental, or consequential damages arising from product use, delivery delays, or website issues.
  • Our total liability is limited to the value of the purchased item.

12. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any disputes will be resolved in accordance with NSW jurisdiction.